Last updated August 1, 2026
Privacy Policy
At LIMITED, we believe privacy should be simple. We collect only the information we need to operate our business, fulfill your orders, and provide a great customer experience. We never sell your personal information.
- Information we collect
- Depending on how you interact with our website, we may collect:Information you provideNameEmail addressShipping addressBilling addressPhone number (if provided)Order historyCustomer support messagesEmail marketing preferencesPayment informationPayments are securely processed by trusted third-party payment providers, including Stripe. LIMITED does not collect or store your complete payment card information.Automatically collected informationWhen you visit our website, certain information may be collected automatically, including:IP addressBrowser typeDevice informationOperating systemPages viewedTime spent on pagesReferring websiteGeneral geographic region (such as city or state)This information helps us improve our website and understand how visitors use it.
- How we use your information
- We use your information to:Process and ship ordersProvide customer supportSend order confirmations and shipping updatesRespond to your questions or requestsImprove our website and customer experienceDetect fraud and protect our businessComply with legal obligationsSend marketing emails if you choose to subscribeYou may unsubscribe from marketing emails at any time using the unsubscribe link included in every marketing email.
- Cookies and analytics
- We use a limited number of cookies and similar technologies to:Keep items in your shopping cartRemember website preferencesMaintain secure sessionsMeasure website traffic and performanceWe use Google Analytics to understand how visitors use our website in aggregate. We do not use third-party advertising cookies or sell browsing behavior to advertisers.Most web browsers allow you to disable or manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
- How we share information
- We do not sell your personal information.We share information only when necessary to operate our business, including with trusted service providers such as:Payment processorsShipping carriersEmail service providersWebsite hosting providersAnalytics providersThese companies receive only the information necessary to perform services on our behalf and are expected to protect your information.We may also disclose information when required by law or when necessary to protect our legal rights, customers, or business.
- Data security
- We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.While no method of internet transmission or electronic storage is completely secure, we work to protect your information using industry-standard security practices.
- Data retention
- We retain personal information only as long as necessary to:Fulfill ordersProvide customer supportMeet tax and accounting requirementsResolve disputesComply with legal obligationsWhen information is no longer required, it is securely deleted or anonymized where reasonably possible.
- Your privacy rights
- Depending on where you live, you may have the right to:Request access to your personal informationCorrect inaccurate informationRequest deletion of your personal informationWithdraw consent for marketing communicationsRequest a copy of the personal information we maintain about youTo exercise any of these rights, contact us at studio@limitedcandles.com.We may need to verify your identity before fulfilling certain requests.
- Children's privacy
- Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.If we learn that we have unintentionally collected personal information from a child under 13, we will promptly delete that information.
- Third-party services
- Our website may contain links to third-party websites or use third-party services that operate independently from LIMITED.We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
- International visitors
- Our website is operated from the United States. If you access the website from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
- Changes to this policy
- We may update this Privacy Policy from time to time.Any changes will be posted on this page with an updated “Last Updated” date.
- Contact
- If you have questions about this Privacy Policy or would like to exercise your privacy rights, we’re happy to help.studio@limitedcandles.com