Returns

Window
Unlit and unused candles may be returned within 14 days of delivery. Once a wick is trimmed or lit, the candle is no longer eligible for return.
How
Email studio@limitedcandles.com with your order number. We'll send return instructions and a prepaid label for US orders.
Refund
Refunds are issued to the original payment method within 5 business days of receiving the return. Shipping is non-refundable.
Damaged in transit
If a candle arrives broken, send a photo within 48 hours of delivery and we'll ship a replacement at no cost — even on sold-out editions when stock allows.
Sold-out editions
Limited editions cannot be exchanged for the same scent once they sell out. We'll refund or exchange for a scent that's still available.